M.Sc. in Hospitality Management programme will provide theoretical, practical and personal skills to students required for management roles at domestic and international hospitality organizations. It will help them gather in-depth knowledge of strategic, organisational and marketing skills required by the hospitality industry. The programme will groom students to cultivate a professional management attitude by nurturing the creative development of innovative ideas and solutions.

NSHM offers M.Sc. in Hospitality Management in Kolkata & Durgapur campus where students are provided with internship opportunities and industry interaction through workshops. We have Industry-Institute Partnership with ITC Fortune Hotels that further opens up job opportunities for our students. Appreciation Certification, research based assignments, research paper presentations – all contribute to provide in-depth knowledge to our students to become competent professionals.

This Program is offered in Blended Learning (BL) Mode

From the Academic Session 2021-22 a select list of full-time and regular MAKAUT degree programs, mainly at the post-graduate levels shall be offered in Blended Learning (BL) Mode

Blended Learning (BL) Mode Highlights

  • More flexible, agile, & cost-effective. Targetted for Working Professionals.
  • 100% Full-Time Regular Degree – this is not an Online Degree Program.
  • At least 40% of the learning in face-to-face online mode will be with handpicked subject-area experts from all over the world.
  • Online Evening Classes from Monday to Friday. (From 6pm – 9pm)
  • Practicals & Lab sessions will be On-Campus (Weekends, 10 a.m – 4 p.m)
  • University examinations and assessments will be as per the norms applicable to the traditional full-time and regular degree courses of MAKAUT.

Career Opportunities

In the past few decades, hospitality landscape has evolved drastically and there is an increasing demand for skilled professionals in this field as great hospitality is what gets companies great reviews and amazing word of mouth recommendations.

There is 1 in every 10 jobs worldwide relating to hospitality and tourism sector where there will be no shortage of opportunities for today’s hospitality professionals. With an approximate 6 million new job openings across 185 countries being added every year, students of hospitality will find that the world is their oyster.

After completing the studies, one can find job opportunities in:

  • Retail Houses,
  • International Fast Food Chains,
  • Event Management and MICE companies,
  • Facility Planning and Manpower Planning Companies,
  • Leisure & Luxury Management Companies,
  • Hospitality Supply Chain and Logistics Management companies
  • Food Service Management Companies

Programme Structure

Core Curriculum

Hospitality Operations

Food and Beverage Management

Food and Beverage as a strategic unit with emphasis on Quality, catering management, Menu Management, managerial economics, emerging trends, and HACCP

Service Delivery

servivce design, services marketing, future trends of the service Industry with an indepth analysis of market segmentation, Inventory & Materials, SCM and logistics, and Hospitality Distribution Channels

Hospitality Entrepreneurship

family business management, business enterprise modeling, MSME venture- policy; legislations; financing methods, evaluate start-ups and other entrepreneurship cases – Resort, Event, Recreation and Wellness business, various laws and standards, and pitching entrepreneurship ideas

F&B Staffing and Planning and Directing

F&B business principles, selection procedures, Training & Development, Retention, Organization Developoment, Logic framework, Policy and procedures, Performance Appraisal, ethics, corporate governance, and CSR, etc.

Food and Beverage Marketing

Customer Relationaship Management, F&B product innovation , F&B service innovation, Marketing channels, promotions, Space hiring, etc.

Leisure Management

Leisure and Recreation

Social, economic and administrative aspects of professional, amateur, commercial, and public recreation, sociology of sports, global and local organizations and services, etc.

Recreation and Community

perspective of International Tourism, discipline and exploration of professional career models and paths, oppurtunities mapping in Recreational sector

Understanding of Contemporary Issues

contemporary professional issues and the trends impacting leisure and human service agencies. To apply the knowledge of aging and leisure development and apply it practically for leisure programme development, delivery and ficilitation of all older adults.

Professional Understanding

contemporary professional issues and the trends impacting leisure and human service agencies in professional development.

Human Resource Management

Human Resource Management in Hospitality Industry

significance, functions and objectives of Human Resource management. Further to apply the knowledge of Ethical issues in Human Relation and needs thereby understanding Human Behaviour

Human Resource Development

functions of HRD Manager and the importance of Personal Appraisals.

Strategic Human Resource Environment

internal and external enviroment, meaning of strategy and strategic management. To know the importance of Management Development Programme.

Motivation in Hospitality Industry

meaning , purpose and importance of business communication, physical and digital settings, various theories of motivation of Human Resource, green-clean-lean principles, ecoturism, and sustainable development.

Managing Change in Organisations

Organizational Change

concept and significance of analyzing the enviroment, prospective of change, and contingencies

Types of Change

strategic management essentials, distinguish between continous and incremental change, discontinous and radical change, and participative and directive change.

Implementing Change

analyze and apply the steps of assembling a change, and how to set up a change – team aligning with structure, systems and resources, thereby, removing roadblocks for absorbing change in organisation.

HR and Technological Change

special features of new technology, its organisational implications, emerging profile of Human Resources, Emplyoee Empowerment, Emotional Intelligence and employee productivity in Hospitality sector

Organizational Development (OD)

analyze the OD concepts and evolution of OD through interventions, diagnostic activities, team building, and sensitive training

Programme Type - Hybrid Mode (BL)PG

Duration - 2 years

Minimum Eligibility - Bachelor Degree

Degree Awarded By -

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