Healthcare has become one of India’s largest sectors – both in terms of revenue and employment. The Indian healthcare sector is growing at a brisk pace due to its strengthening coverage, services and increasing expenditure by public as well as private players. BBA in hospital management at NSHM is a three-year under-graduate programme enabling students to shine in healthcare industry. A basic interest in the science, management and art of healthcare delivery systems and services can get one the best value from this programme. BBA in Hospital Management at NSHM enables ready employability in Hospitals and Health services, as well as provides the stepping stone to Master’s Programme in Hospital Administration or Management.
With the continuing growth of healthcare industry, the demand has been outsizing the supply. The BBA Programme at NSHM is more integrated with the industry than any other programme. Getting a degree from NSHM, one of the best colleges for BBA in Hospital Management programme will ensure a bright future for its graduates. The programme will impart knowledge and provide training to build skills that are essential for managing corporate hospitals.
The overall Indian healthcare market today is worth US$ 100 billion and is expected to grow to US$ 280 billion by 2020, a compound annual growth rate (CAGR) of 22.9 per cent. The diverse career opportunities in this field include –
Fundamentals of health and care, health care and allied health care services, typical healthcare organization, various roles and functions, typical healthcare management system, transactions, MIS, and decison support systems
Fundamentals of database management system – DBMS/RDBMS, Data and Information support to all the stakeholders of Hospital, like – Patients, Doctors, Staff, Vendors, Insurance, Corporates, etc., Health system research – Discovering Patient Reported Outcomes Measurement (PROM) towards making the Hospital’s services patient centric rather provider centric.
various modalities for Patient Registration in HIS, maintain database of visitors/patients etc, Describe the importance of Electronic Health Records/Medical Records/Computerized patient record systems, control on key operational and financial benchmarks, base for scientific decision making.
Fundamentals of – operations research, productivity, profitability, efficiency, effectiveness, qualitative and quantitative analysis, Major functions of Hospital Operations Management dept. – Reception, Registration, Admission, Transfer, Billing & Discharge.Medical, Housekeeping, Security, MRD, Lab, Radiology, Maintenance, Transport, Stores, IT, F&B
issues of OPD, IPD, Emergency, Day care, ICU & OT, Patient Education and Counselling, Managing Information Centre & Appointment scheduling, Managing TPA / Insurance help desk, Report despatch & delivery system, Documentation – Policies, Quality manuals, SOP & Reporting Issues, Documents management and Control, Licenses & Approvals required to set up & run Hospitals, Accreditations, Regulations, and compliances
Medical terminology, medical record – types of records to be maintained by hospital, essential components of various records, method of automation – collection, storage, processing, and retrieval
Basics of human body system, visible symptoms of ill patients or patients who need immediate attention by medical team, special needs of vulnerable clients in the hospitals, diagnostics, Referrals, just-in-time patient care support, and other patient advisory services, Identify needs of the patients/carers to find resolution.Have adequate knowledge about internal process /promotions/tariffs/schemes/benefits which can be provided to patients.Use appropriate language and tone and listen carefully to the queries.
Basics on different types of spillage and their control, bio waste management, air circulation, health risks, common infectious diseases, immunization, hygiene: methods of cleanliness, hand hygiene, infection control/exposure control/ PPE, prevention and treatment of needle stick injury, incident reporting, etc.
Attitudes, behaviour, theories and models for positive change, Approaches – Informative, Educating, Persuasive, and Prompting, Influence and empowerment – individuals, population, and communities to make healtheir choices
Verbal, Non-Verbal, and Written communication – enquiries, complaints, responses, sales, adjustment, collection, notifications, applications, Résumé, Memo, Agenda, Reports, advertisements, presentations, and for other professional needs across various mediums– print, electronic, and new media.
Buiding presence – body language and dress code, Listening and speaking skills, appropriate language and tone, resonance, empathy, respect to gender/culture/age/social difference/language etc., conflict management, general and specific work etiquettes, ethics and value, feedback, and reporting
Its professional program to groom students for the entry level administrative jobs in in the
Health Care sector and also grooms students for taking up higher studies. The Dept has
dedicated faculties, industry connect across India, including best in its class facilities and
infrastructure in the region. The Hospital Management Dept. is aptly supported by in-house
faculty across the portals and also expert faculty from Healthcare industry for developing first
hand skills for the students. The dept. organizes various value added courses and industry
visits, short & long term, and internships for making the students industry ready. The
program is extensively based on experiential learning pedagogy.
BBA in Hospital Management is a full-time three-year Job Oriented undergraduate Program that makes specialty in presenting college students with the ethos and talents important to paintings in hospitals and healthcare settings. The Program designed to create Entry Level and Mid-Level Hospital Managers to develop a system for better patient care. Its aim is to produce health care Managers, who are intelligent, caring, communicative and capable of taking health care administration into a steadfast future, not only in India, but all over the world. The industry and career oriented curriculum offers a number of specializations and practical exposures which would equip the student to face the contemporary challenges in the field. The holistic outlook of the program with a number of value based and personality development courses ensures that students are groomed into up-to-date, assertive and effective hospital professionals with strong leadership skills and social consciousness